Oak View Group, the venue development and management platform, has appointed Diane Neville as Chief Human Resources Officer, effective October 19. Neville will oversee global HR operations including talent acquisition, employee relations, compensation and benefits, HR compliance, onboarding, learning and development, and cultural engagement. Neville previously served as Chief People Officer at Alterra Mountain Company. She will be based in Denver and report to CEO Chris Granger.

Experience and Background Neville brings more than 25 years of experience in people strategy and business performance.

Her career includes senior leadership roles at Shake Shack Enterprises, The Piada Group, P.F. Chang's, McKesson Corporation, and Fender Musical Instruments. "We're very excited to welcome Diane to OVG and tap into her vast experience leading high-performing teams with a focus on collaboration and culture building," Granger said. "There is nothing more important to the success of our organization than nurturing a strong foundation with clear values and a robust, people-first culture. As our number of services, markets and employees continues to expand, Diane and her team will help bolster the critical parts of our organization that allow OVG's people to grow and thrive."

Role and Responsibilities As CHRO, Neville will translate company goals into people strategies and organizational design.

Her responsibilities include managing performance management and compensation structures, workforce planning, human resources technology optimization, and workforce data analytics to inform talent and business decisions. "Working in hospitality and guest services for many years, I've admired the incredible growth and collected expertise of OVG from afar," Neville said. "I couldn't be more excited to join such a dynamic organization at a time of innovation, expansion and transition. I'm looking forward to working alongside Chris and the unparalleled group of leaders at Oak View Group, building a structure and culture that supports the organization for 2027 and beyond."

Why It Matters

For hospitality and venue operators, the appointment signals OVG's commitment to scaling HR infrastructure as the company expands globally across owned venues and managed facilities. The hire underscores the competitive importance of workforce retention and culture in a sector facing ongoing labor market pressures.


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Written by FBM Publications Editors